Press Release
Contact:
Russell Garabelis
Digi-Net Technologies, Inc.
(770) 391-1530
garabelis@digi-net.com
FOR IMMEDIATE RELEASE
SUPPORT FARM SELECTS GROOPZ E-COMMERCE TO BOOST REVENUES
Live, proactive, real-time professional support perfect fit for sales growth strategy
ATLANTA, June 15, 2004 - Digi-Net Technologies, Inc., a leader in real-time messaging technology for e-commerce and community building applications, was chosen as the exclusive real-time support solution for Support Farm. Groopz E-Commerce™ will provide Support Farm Professionals with the ability to proactively contact and service site visitors instead of waiting for a request, losing a potential customer.
"Groopz has given us the power to proactively engage our site visitors, which has dramatically improved our closure rates and significantly lowering our lost opportunities," says Colin Sharp, Support Farm President & CEO. "We have become the preeminent leader in the space and the implementation of Groopz was the big bang we needed to push us forward."
Support Farm connects production artists who are having difficulties completing projects due to software complications with, real-life professional artists who use the applications on a daily basis. This differs from standard technical support options that are often insufficient, inaccessible and are rarely staffed by professionals who have real experience.
Groopz E-Commerce allows eBusinesses to increase sales, improve customer loyalty and reduce costs by enabling their staff to communicate with online visitors through text-based dialogue. Groopz empowers e-Businesses to do significantly more business and aggressively go out and pursue customers.
About Digi-Net Technologies, Inc.
Digi-Net Technologies Inc. (http://test.digi-net.com), recognized in the last Florida 100 survey as the 8th fastest growing private company and the fastest growing technology company in Florida, is a premier provider of Internet communication solutions to eBusinesses of all sizes. To date, thousands of organizations benefit from the eCRM, community building and instant messaging solutions provided by Digi-Net. From the award winning DigiChat real-time chat software to the patent-pending Groopz E-Commerce proactive web sales and customer service application, Digi-Net prides itself on breaking down the barriers of traditional Internet communication to enable the web to mimic real-world settings. Digi-Net has an extensive client base including NHL, Paramount, Delta, Sun Microsystems, Jenny Craig, San Antonio Spurs and Maxis Software.
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