Press Release
Contact:
Russell Garabelis
Digi-Net Technologies, Inc.
(770) 391-1530
garabelis@digi-net.com
FOR IMMEDIATE RELEASE
ROOMS TO GO IMPLEMENTS GROOPZ TO BOOST ONLINE SUPPORT
Groopz feature-set a perfect match for largest U.S. furniture retailer
ATLANTA, December 12, 2002, – Digi-Net Technologies, Inc., a leader in real-time messaging technology for e-commerce and community building applications, today announced that Rooms To Go has selected and implemented Groopz™ E-Commerce to provide online sales support for the furniture giant.
“We were looking for an online solution to enhance our customer contact methods,” said Mike Austin, Rooms To Go E-Commerce Manager. “We’re optimistic about the sales potential Groopz provides by allowing customers with single line dial-up access to communicate with our knowledgeable online support staff in real time.”
Groopz allows eBusinesses to increase sales, improve customer loyalty and reduce costs by enabling sales reps to communicate with online visitors through text-based dialogue. Groopz allows Rooms To Go sales representatives to monitor site traffic in real-time, automatically qualify the best prospects and proactively engage a prospect and offer a digital handshake.
Other features include LeadScan™, multiple server connection, Web tours, customized content push and firewall and proxy support.
“Groopz E-Commerce allows retail companies such as Rooms To Go to provide immediate, expert support to customers at the most opportune time in the buying process,” said Ken Stafford, E-Commerce Sales Manager, Digi-Net. “Rooms To Go has recognized the importance of online sales support and we are excited to be a technology partner.”
About Digi-Net Technologies, Inc.
Digi-Net Technologies Inc. (http://test.digi-net.com), recently recognized as the 8th fastest growing private company and the fastest growing technology company in Florida, is a premier provider of Internet communication solutions to eBusinesses of all sizes. To date, more than 14,000 web clients benefit from the eCRM, community building and instant messaging solutions provided by Digi-Net. From the award winning DigiChat real-time chat software to the patent-pending Groopz E-Commerce proactive web sales and customer service application, Digi-Net prides itself on breaking down the barriers of traditional Internet communication to enable the web to mimic real-world settings. Digi-Net has an extensive client base including NBC, Proctor & Gamble, Intel, Boeing, Verio, Qwest, Sun Microsystems, Harvard University, Eli Lilly & Co., Lucent Technologies, WorldCom and BellSouth.
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